Did you know that it costs 10 times more to acquire a new customer than to retain one? We recently released a new Optimizing the Ownership Experience to Drive Profitable Growth white paper. Download to learn the importance of and how to create a superior ownership...
[vc_row css=".vc_custom_1531985430080{background-color: #ffffff !important;}"][vc_column][vc_row_inner css=".vc_custom_1531985752637{padding-top: 30px !important;}"][vc_column_inner][vc_column_text] Xtime Vice President and General Manager Tracy Noonan Fred Named 2018 Women in Remarketing Honoree [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]Xtime Vice President and General Manager Tracy Noonan Fred was recently named an Auto Remarketing 2018 Women in Remarketing honoree. The annual program recognizes women...
[vc_row css=".vc_custom_1531985430080{background-color: #ffffff !important;}"][vc_column][vc_row_inner css=".vc_custom_1532936291116{padding-top: 30px !important;padding-bottom: 50px !important;}"][vc_column_inner][vc_column_text] We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation [/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text css=".vc_custom_1532936430664{padding-bottom: 10px !important;}"]Jim Roche, Xtime’s SVP of Marketing & Managed Services joined CBT Automotive Network to speak on how dealers are losing out on...
2017 has been an interesting, challenging, and exciting year for automotive retail. At Xtime, we’ve had some major milestones throughout 2017 to support our vision of increasing customer retention by transforming the ownership experience for dealership service departments and automotive manufacturers...
Recently, Jim Roche, Xtime’s SVP of Marketing & Managed Services, sat down with CBT News to discuss how fixed ops can drive profitable growth for dealers in three ways. “Less than one in three service visits in United States currently takes place at a dealership, and...
Happy New Year! It is my pleasure to be able to wish you a prosperous 2017. We have had a great year and quite simply, we could not have done it without you. Your success is our number-one priority in 2017. I am proud of the achievements...
In a recent Xtime study, data showed that price transparency and cost estimates topped the list of critical concerns for today’s automotive customers—not surprising in an age when even the least discerning of consumers have access to information at their fingertips. Of the 668 study respondents,...
Today’s consumers are hugely empowered with smarter purchasing decisions thanks to information right at their fingertips. Eight-six percent of Americans own smartphones, and when a customer whips out his or her phone to browse for information, dealership personnel should not be intimidated by this behavior....
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